FAQ

What type of products does Meez Studio offer?

Meez Studio offers a wide range of high-quality apparel, with a primary focus on T-shirts. Our product line includes:

  • Classic T-shirts: Available in various colors and sizes for both men and women
  • Treding Graphic tees: Featuring unique designs and artwork
  • Hoodies and sweatshirts

All our products are made from premium, comfortable fabrics and are designed to cater to different styles and preferences. We regularly update our collection to keep up with the latest fashion trends while maintaining our commitment to quality and affordability.

What is the return policy?

We have a 30-day return policy. If you are not completely satisfied with your online purchase, you may return it for a refund within 30 days of purchase. Please note that you must contact us first to initiate the return process.

What are the conditions for a return?

In order to be eligible for a return, the following conditions must be met:

  • You must contact us first to initiate the return.
  • The item must not be damaged or defective by you.
  • The return must be requested within 30 days of purchase.
  • The product must be new and resold in its original condition.
  • You must have a valid reason for the return.

How do I request a return?

To request a return, please contact us and provide the following information:

  • Order number
  • Brief description of the reason for the return

Our return department will carefully review your request and provide further instructions.

How long does it take to process a refund?

Please allow up to 5 business days for refunds to be processed after we receive your returned products. Depending on your bank, it may take some time for the refund to appear in your account.

Do you offer exchanges?

Yes, we offer exchanges. However, if the exchange product is not available in stock, you may need to wait for restocking or request a refund.

What should I do if I receive a damaged or defective product?

If you receive a damaged or defective product, please contact us within 30 days of receiving the item. We will take immediate action to resolve the issue.

What is the shipping method?

We use the Standard Shipping and Free Shipping method to deliver our products.

Do you ship internationally?

No, we currently only ship within the USA.

How can I track my order?

Once your product is shipped, you will receive tracking information via email. You can also track your order on our Order Tracking page. Please allow up to 24 hours for the tracking information to be updated.

Can I cancel my order?

You can cancel your order if the products have not yet shipped. Once the products are in transit, we cannot accept any cancellation requests.

How can I contact customer support?

You can reach our customer support team by phone at +1 304 909 5196 or by email at [email protected]. Our address is 312 N Post Oak St, Navasota, TX 77868, USA.